Contact information
We'd love to hear from you! Whether you have a question about our products, need help with an order, or just want to say hello, our team at Khayao is here to help.
Get in Touch
Email: contact@khayao.com
Response Time: We typically respond within 24 hours during business days (Monday-Friday)
Send Us a Message
Fill out the form below and we'll get back to you as soon as possible:
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What Can We Help You With?
- Order Questions: Track your order, modify or cancel an order, shipping inquiries
- Product Information: Sizing, materials, care instructions, availability
- Returns & Exchanges: Start a return, exchange requests, refund status
- Technical Support: Website issues, account problems, checkout assistance
- Wholesale Inquiries: Bulk orders, business partnerships
- General Questions: Anything else we can help with!
Before You Contact Us
You might find quick answers to common questions on our FAQ page. Check out these helpful resources:
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM AST
Saturday - Sunday: Closed
Messages received outside business hours will be answered on the next business day.
For Faster Service
When contacting us about an order, please include:
- Your order number
- The email address used at checkout
- Detailed description of your question or issue
- Photos (if applicable, especially for damaged or defective items)
We look forward to hearing from you!